i had previously made a hospital patients satisfaction survey for griya waluya hospital in ponorogo and just finished another survey of business partner satisfaction for the same hospital.
the former was obviously easier than the latter. plenty of references were available on the internet to prepare it. however, i was in the dark when preparing the second survey, due to limited information available everywhere.
the intention of preparing the second survey is to measure how satisfy the hospital’s partners with the services provided by the hospital. obviously, it was also set up to find out the areas where improvement could and should be made.
im curious to find out how respondents would react on the questions and how well the hospital have performed hitherto. hope to see that in the near future.